Terms

Taxes


Any customs, tax or import duties are charged once the product reaches its destination country and must be paid by the recipient of the order. We have no control over these charges. Customs policies and charges differ from country to country.


If you contact us with details of the product that you wish to purchase and the destination country, we will be pleased to email an estimate of the custom charges. Alternatively, you may want to contact your local customs office for a precise figure before placing an order.


You must comply with all applicable laws and regulations of the destination country. We will not be liable or responsible if such laws are broken.


Images


All images contained within this site are copyright and must not be used without prior written consent. Please contact us if you seek to use any of our images or data.


Ordering


Telephone orders cannot be accepted. Orders can only be placed via the Zorica Fine Art website.


After an order is received, we will email you acknowledging receipt of your order. However, this does not mean we have accepted your order. If we are unable to fulfil your order due to the product being no longer available or because of a price error on our site, we will advise by email, and immediately issue you with a full refund.


The contract between us will only be formed when we send you confirmation that your order has been dispatched.


Payment Options


We accept Visa, Mastercard, American Express and PayPal.


Privacy & Cookie Policy


We do not store, rent, trade or share your details with any other company. We only use your personal information for the purpose of processing and keeping you informed of your order, or if you have joined our mailing list.


As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.


How We Use Cookies


We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.


Disabling Cookies


You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.


The Cookies We Set


• Email newsletters related cookies


This site offers a newsletter subscription service and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.


• Orders processing related cookies


This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.


• Forms related cookies


When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.


Third Party Cookies


In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.


• This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.


For more information on Google Analytics cookies, see the official Google Analytics page.


Our Products


The prints are framed or produced as a box canvas ready to hang.


Colour & Sizes


The images on our site are as closely matched to the original product as possible. However, we cannot guarantee the images will always appear exactly the same colour on your computer or other devices.


The sizes given  are as accurate as can be reasonably provided. However, dimensions should be viewed as a rough guide only. 


Product Prices


All prices are in Pound Sterling. Every effort is made to ensure that prices are correct. However, if we discover a product that you have ordered has been mispriced, we will inform you and give you the option of cancelling your order or proceeding at the correct price.


Liability & Refunds


All our products are bespoke, and no returns are accepted. However, if your product is damaged in transit, please email us within 24 hours of receipt with photographic evidence and any other details you consider relevant. Please make it clear when you sign for the delivery that the package was 'damaged'.


We will send a replacement if the product you ordered is still available. A full refund will be given if we are unable to replace the product. 


E&OE